Privacy policy

Last updated: September 1, 2026

Wizarding Robes ("we," "us," or "our") operates the Wizarding Robes online store. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Contact

If you have questions or concerns about this Privacy Policy or our practices, you can contact us by email at kaijuclub64@gmail.com.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information:
We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

Purpose of collection: To load the site accurately for you, to perform analytics on site usage, and to optimize our site.
Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with Shopify, Google Analytics.

Order Information:
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: To provide products or services to you, to fulfill our contract, to process your payment information, to arrange for shipping, and to provide you with invoices and order confirmations.
Source of collection: Collected from you.
Disclosure: Shared with Shopify, payment processors, and shipping carriers.

Customer Support Information:
When you contact us for customer support, we may collect your name, email address, and the contents of your message.

Purpose of collection: To provide customer support.
Source of collection: Collected from you.

Minors

The site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at kaijuclub64@gmail.com to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

Your consent; the performance of the contract between you and the site; compliance with our legal obligations; our legitimate interests, which do not override your fundamental rights.

Retention

When you place an order through the site, we will retain your order information for our records unless and until you ask us to erase this information. If you ask us to delete your data, please note that we may keep minimal information necessary for legal, tax, or accounting purposes.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our order processing may include automated fraud checks through Shopify, which may automatically decline orders identified as high risk.

Selling Personal Information (CCPA)

We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA).

Your Rights

GDPR:
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you wish to exercise these rights, please contact us at kaijuclub64@gmail.com.

CCPA:
If you are a resident of California, you have the right to know what personal information we collect, to request deletion of your personal information, and to not be discriminated against for exercising your privacy rights. If you wish to exercise these rights, please contact us at kaijuclub64@gmail.com.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don't have to re-enter this information each time you return to the site or browse from one page to another.

The cookies we use include:

Necessary cookies:
_ab – Shopify, used in connection with access to admin. (2y)
_secure_session_id – Shopify, used in connection with navigation through the storefront. (24h)
cart – Shopify, used in connection with shopping cart. (2w)
cart_sig – Shopify, used in connection with checkout. (2w)
cart_ts – Shopify, used in connection with checkout. (2w)
checkout_token – Shopify, used in connection with checkout. (1y)
secret – Shopify, used in connection with checkout. (1y)
secure_customer_sig – Shopify, used in connection with customer login. (20y)
storefront_digest – Shopify, used in connection with customer login. (20y)
_shopify_u – Shopify, used to facilitate updating customer account information. (1y)

Reporting and analytics cookies:
_tracking_consent – Shopify, tracking preferences. (1y)
_landing_page – Shopify, track landing pages. (2w)
_orig_referrer – Shopify, track landing pages. (2w)
_s – Shopify analytics. (30min)
_shopify_d – Shopify analytics. (session)
_shopify_s – Shopify analytics. (30min)
_shopify_sa_p – Shopify analytics relating to marketing & referrals. (30min)
_shopify_sa_t – Shopify analytics relating to marketing & referrals. (30min)
_shopify_y – Shopify analytics. (1y)
_y – Shopify analytics. (1y)
_shopify_evids – Shopify analytics. (session)
_shopify_ga – Shopify and Google Analytics. (session)

The length of time that a cookie remains on your computer or device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information, visit www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by email at kaijuclub64@gmail.com. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Contact: kaijuclub64@gmail.com